Reporting Suspected Misconduct in NLB Banka a.d. Banja Luka

As a Bank that upholds the values of ethics and integrity and conducts its business in accordance with legal regulations and good business practice, we encourage all employees to report any improper or inappropriate behavior by any individual within the organization. We all have both the right and the responsibility to help prevent fraud, abuse, and other harmful activities. By reporting such behavior, we can help prevent and stop it, thereby protecting the Bank and the Group from potential harm and strengthening the integrity of our organization. We all have the obligation and the right to influence the prevention of fraud, abuse and other harmful actions, and by reporting, we can influence that they are avoided, prevented and that we disable them through our actions. This is how we prevent possible damage to the Bank and the Group, and strengthen the integrity of our organization.

“If we only criticize without taking action, we will not be able to solve or change anything. If we take a constructive approach and report harmful activities through the established channels, including this application, we can make a significant difference. It is important for us, as an institution and as a collective, to learn from these reports and eliminate weaknesses in our processes and systems.”